I have been calling tymebank a lot for assist of late estate account of my husband, since the 29th of July it's been pillar to post, everyday I got promises but no result

I have been calling tymebank a lot for assist of late estate account of my husband, since the 29th of July it's been pillar to post, everyday I got promises but no result. I thank Ntokozo Mjokane who assisted me yesterday and made all follow ups, by midday yesterday I was assisted with my request. As tymebank doesn't have a branch, I wish everyone who works for it can be like him to make customers happy and their lives easier. Thank you Ntokozo 🙏🏾