I had an unauthorized debit order that went off my account

Item: GoTyme Bank | Formerly TymeBank
Rating: 5
Author: Tanya T

I had an unauthorized debit order that went off my account. Mulisa Makhavhu from Tyme Bank was extremely helpful and assisted with processing the return as well as stopping further debits. Very pleased with her service. She was very friendly and helpful. Wish all banks staff could be as sufficient and friendly.

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Replies (1)

GoTyme Bank | Formerly TymeBank's replyOfficial

27 Feb 2026, 09:24

Hi Tanya,

Thank you for your kind feedback! We're thrilled to hear that our team member gave you excellent service. We appreciate your positive experience.

TymeBank has rebranded to GoTymeBank. To continue enjoying seamless banking, please download our new GoTymeBank app: Your account details remain the same, and you can log in using your current credentials. The current TymeBank app will remain active for the foreseeable future.
Download on App Store
Download on Google Play

Kind Regards,
Gotyme Team.

GoTyme Bank | Formerly TymeBank's reply27 Feb 2026, 09:24

Official