I got assisted by a guy named Tumelo Rakosa, he was very attentive and gave me a chance to explain my problem before he could explain the solution

Good day Constant
 
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Tumelo provided you with excellent and outstanding customer service.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
 
Kind regards, 
GoTyme Bank | Formerly TymeBank