AB
Andries B
1 reviews | Active since Feb 2018
12 May 2025, 15:38
I emailed Tymebank for a simple service request to change the name of my business bank account
I emailed Tymebank for a simple service request to change the name of my business bank account. A friendly lady called me to confirm the change and thereafter I received confirmation that the changes have been done. Unfortunately they renamed the business account incorrectly. I then emailed again asking them to please rectify their mistake. It has now been 9 days since my second request and my business name has still not been corrected.
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GoTyme Bank | Formerly TymeBank's replyOfficial
12 May 2025, 15:48Hi Andries,
We apologize for the inconvenience caused. We understand your frustration and would like to help resolve this issue. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We apologize for the inconvenience caused. We understand your frustration and would like to help resolve this issue. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply12 May 2025, 15:48
Official
Hi Andries,
We apologize for the inconvenience caused. We understand your frustration and would like to help resolve this issue. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We apologize for the inconvenience caused. We understand your frustration and would like to help resolve this issue. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.