E
Ellen
1 reviews | Active since Jun 2025
10 Jun 2025, 15:50
I called loan depart...
I called loan department waiting on a call for an hour asking to change my debit order date instead of receiving my mandate I receive a link to rate a consultant I have been going In and out of my app I dnt know how to change the date
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GoTyme Bank | Formerly TymeBank's replyOfficial
10 Jun 2025, 19:50Hi Ellen,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply10 Jun 2025, 19:50
Official
Hi Ellen,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.