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Esihle N

1 reviews | Active since Mar 2019

02 Feb 2026, 11:43

I called and queried a missing eft and delayed otp, I spoke with Tumelo Rakosa and he was very patient, understanding and helpful, he helped me with other smaller issues on my account and did so whilst being lovely to speak with

I called and queried a missing eft and delayed otp, I spoke with Tumelo Rakosa and he was very patient, understanding and helpful, he helped me with other smaller issues on my account and did so whilst being lovely to speak with. He was very clearly informed and made me feel like my issues would be dealt with quickly. Now we wait for the company to actually resolve my issues.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Feb 2026, 11:51
Official
Hi Esihle, 
Thank you for your kind feedback! We're thrilled to hear that our team member was very patient, understanding and helpful, we appreciate your positive experience. 
Kind Regards,
TymeBank  Team