CD
Charlotte D

1 reviews | Active since Jul 2025

01 Nov 2026, 16:04

I am extremely disappointed with GoTyme Bank

Since you continue to refuse to refund my money, I feel ****med and taken advantage of. I am no longer interested in banking with GoTyme. I am formally requesting the immediate closure of my GoTyme account. Please do not ignore this request. Close my account and provide written confirmation once it has been closed. I want nothing further to do with your bank.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply01 Nov 2026, 16:35
Official

Dear Charlotte.

Thank you for taking the time to share your experience with us. We are sorry to hear about your dissatisfaction and appreciate you bringing this matter to our attention. Please be advised that a formal complaint has been logged for investigation. You will receive a complaint reference number shortly for tracking purposes. We take your concerns seriously, and the matter will be thoroughly investigated. One of our Complaints Specialists will be assigned to your case and will contact you directly to discuss the issue and provide feedback on the outcome of the investigation. We appreciate your patience while we work towards resolving this matter and restoring your confidence in our service.

Kind Regards
The Customer Resolution Team
GoTyme Bank