lJ
lamees J
1 reviews | Active since Dec 2022
12 Jun 2025, 11:02
I am currently on maternity leave, and twice now, the department of labor has made payment to my account, and twice now, the bank has blocked it for whatever reason
I am currently on maternity leave, and twice now, the department of labor has made payment to my account, and twice now, the bank has blocked it for whatever reason. When I spoke to the agent, she told me no payment was attempted. This has been the most stressful experience I have ever encountered. Rather, close my account because it's useless, I will rather make use of an established bank
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GoTyme Bank | Formerly TymeBank's replyOfficial
12 Jun 2025, 11:06Hi Lamees,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply12 Jun 2025, 11:06
Official
Hi Lamees,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.