NM
Niki M

1 reviews | Active since Jun 2018

03 Jun 2026, 16:05

I am a new customer to TymeBank, and I was having difficulties with my account

I am a new customer to TymeBank, and I was having difficulties with my account. I contacted Customer Support, and spoke to Nompumelelo Mazibuko, who could not have been more patient and charming. She helped me find out what I had done wrong, went right back to the beginning with me, and helped me go through the entire process with no hiccups. I am now a firm TymeBank devotee

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Jun 2026, 11:03
Official
Good day Niki,
 
Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that Nompumelelo provided you with excellent and outstanding customer service.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
 
Kind regards, 
GoTyme Bank | Formerly TymeBank