ZM
Zuzile M
1 reviews | Active since Jul 2020
30 Jun 2025, 11:07
HORRIBLE TYMEBANK EXPERIENCE
After a whole month my query has not been resolved so frustrating and in between there are a lot of calls and emails but nothing comes out of it. Instead i am being treathened of handing over my account . I feel so hopeless you review them on hellopeter they phone you then thats it nothing gets done . I dont know what is my next remedy. I am also being told about interest on arrears how do i pay this final amount if i do not agree, Even their social media specialist that phones me do not know what to do anymore with account/finance department. I cant wait to get this resolved and close down this account its not worth keepeing. It is a nightmare to have it.
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GoTyme Bank | Formerly TymeBank's replyOfficial
30 Jun 2025, 11:23Hi Zuzile,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply30 Jun 2025, 11:23
Official
Hi Zuzile,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.