Horrible Service from non existent call center

Unhappy with bad service. My account got blocked by someone apparently putting in incorrect password. It was not me as I have iPhone with biometrics so no password. I tried calling after 7pm on weekday to reset password and unlock account and Tyme bank has no after hours support for lost ****** or ***** prevention. This morning I called from 8 am then was on hold then call cuts after 30 mins. I continue this process until i get to speak to a person at 10am who promises to rectify after all the security checks. Sadly Lerato then tells me some in back office will sort and call me back by 1 pm. I wait until 1.30pm then call again and 20 mins later speak to Bonita to follow same process and get told back office will sort and come back to me. I have worker that are threatening to Kill me if I dont pay them and I showed them its Tyme bank and not me that blocked the account. All workers stopped working from 10am and waiting for their money that I cannot pay as Tyme bank wants to take 24 hours to unlock my account after they already did two security checks. This is a Joke of a bank and I am posting online to show the lack of care of the customer service people even though a customer may be killed and they laugh at it as a joke. This message will serve as evidence in the event of Legal claims for loss of life which i hope does not happen.