SK
Stefan K

1 reviews | Active since Sept 2022

09 Oct 2025, 13:01

HORRIBLE SERVICE

I forgot my app pin then i put it in to many times so they blocked my app then i phoned tymebank and spoke to Gabriely sanda she told me to wait 24 hours on 7 oct 2025 then i will be able to change my password today the 09 oct 2025 after 40 hours i try to change my password and it still not work and i phone tymebank again and today they have a total different story and say i must go to n pick n pay to change the password so i wasted 24 hours of my life for a lady that doesnt know how tymebank work but shes an employer there this is nonsense im leaving tymebank and closing my account just greedy

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Oct 2025, 13:58
Official
Hi Stefan, 
Apologies for the inconvenience caused. We have escalated the query to the relevant department.