Horrible frustrating service at TYMEBANK

Im having a terrible horrible experience with this ****** bank. I have been calling the anti ***** department from 14:00 till now at 18:00 I haven’t received any help. Spoke to almost 10 consultants. Im in a process of buying a house. number one i cant update my daily limit on the 16 i had to make 8 transactions for me to transfer money to the seller as well as the lawyers secondly after every transaction my app gets blocked. Now the whole account is blocked i can’t access my money when i call the anti ***** department they dnt answer .how am I supposed to get things done when i can’t access my account and who should assist me when ur people dont answer calls, when the airtime runs out u dnt even take the initiative to call back . As soon as i get access to my account I want to remove all the money in there im deleting the app and getting rid of the card. Monday i am calling ombudsman i am also contacting the consumer rights commission