VM
Vuyiseka M

1 reviews | Active since Sept 2019

28 Oct 2025, 11:07

Horrible **** bank, stay away from them!

If I could give a zero star rating I would. I called to report that there were unknown charges on my account. ,I was told that my card was used to subscribe to Adobe and asked them to cancel it. I was assured that it was cancelled and provided with a reference number. A month later I have paid over R500 in declined fees, those 10 Rands you take every minute have cost me so much. You are the only bank that charges R100 a day on declined fees. I have been hearing bad thing about you but now I can attest to that. I lost so much money over something you could have prevented had you just cancelled the card as you said you would.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply28 Oct 2025, 11:15
Official
Hi Vuyiseka,
We sincerely apologise for the inconvenience caused. Please note that a subscription needs to be cancelled with the merchant directly alternatively you need to cancel the card and replace it.