AS
Ayesha S
1 reviews | Active since Jul 2021
04 Feb 2022, 20:25
Horrible bad ***** bank!
If there was a minus 1 option I would choose that. I've got internatiom charges of over R1500 on my tyme bank account that I just opened last month. I have notified them and received no response back from them. Horrible service.
Helpful (0)
Replies (9)0
Replies (9)
GoTyme Bank | Formerly TymeBank's replyOfficial
07 Feb 2022, 08:18Hi Ayesha, were you charged for an incoming international payment? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply07 Feb 2022, 08:18
Official
Hi Ayesha, were you charged for an incoming international payment? The TymeBank Team
AS
Ayesha S's updateReviewer Update
07 Feb 2022, 08:40It says int online purchase from EE I'm not sure if it was an incoming international payment because I was not even aware of the payment until I saw it on my app because I didn't receive any OTP to authorize any of those payments. Theses payments were authorized by tymebank not me. No OTP was received to authorize any of those payments.
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Ayesha S's update07 Feb 2022, 08:40
Reviewer Update
It says int online purchase from EE I'm not sure if it was an incoming international payment because I was not even aware of the payment until I saw it on my app because I didn't receive any OTP to authorize any of those payments. Theses payments were authorized by tymebank not me. No OTP was received to authorize any of those payments.
GoTyme Bank | Formerly TymeBank's replyOfficial
11 Feb 2022, 08:01Hi Ayesha, we will respond to your email and also look into the issue. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply11 Feb 2022, 08:01
Official
Hi Ayesha, we will respond to your email and also look into the issue. The TymeBank Team
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Ayesha S's updateReviewer Update
11 Feb 2022, 08:31What is the turnaround time for this?
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Ayesha S's update11 Feb 2022, 08:31
Reviewer Update
What is the turnaround time for this?
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Ayesha S's updateReviewer Update
11 Feb 2022, 08:33I have emailed the team on the 9th and have not received any response as yet.
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Ayesha S's update11 Feb 2022, 08:33
Reviewer Update
I have emailed the team on the 9th and have not received any response as yet.
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Ayesha S's updateReviewer Update
11 Feb 2022, 08:34I feel that this is quite urgent. I have raised the issue with tymebank last month already over the telephone and the line got cut and the agent I spoke to did not even respond back. Funds has been taken from my account that amounts to R1200.
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Ayesha S's update11 Feb 2022, 08:34
Reviewer Update
I feel that this is quite urgent. I have raised the issue with tymebank last month already over the telephone and the line got cut and the agent I spoke to did not even respond back. Funds has been taken from my account that amounts to R1200.
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Ayesha S's updateReviewer Update
21 Feb 2022, 17:56Still no response back on this... How pathetic is this service. First they ask me to email *** listing the transactions and then I received a response back from social to say i must forward it to *****.... I forwarded it to ***** and have been waiting almost 2 weeks for a response back.
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Ayesha S's update21 Feb 2022, 17:56
Reviewer Update
Still no response back on this... How pathetic is this service. First they ask me to email *** listing the transactions and then I received a response back from social to say i must forward it to *****.... I forwarded it to ***** and have been waiting almost 2 weeks for a response back.
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Ayesha S's updateReviewer Update
21 Feb 2022, 17:57Why did you guys ask me to email socialtymebank if it was the wrong department?
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Ayesha S's update21 Feb 2022, 17:57
Reviewer Update
Why did you guys ask me to email socialtymebank if it was the wrong department?
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Ayesha S's updateReviewer Update
21 Feb 2022, 17:58" Please send us your contact details and the transaction amounts via email to ***. " that was sent on the 9th of Feb... Still no response back on this
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Ayesha S's update21 Feb 2022, 17:58
Reviewer Update
" Please send us your contact details and the transaction amounts via email to ***. " that was sent on the 9th of Feb... Still no response back on this