SK
Smangele K

1 reviews | Active since Aug 2023

16 Aug 2023, 12:09

Hold funds

Good day It's been almost 3weeks since TymeBank close my account they telling capitec bank told them to close it because my daughter sent me money the funny part about all of this is that my daughter's capitec is working perfectly can they just give me my money back n keep their account I've been calling non stop no response or whatsoever I'm really fed up

0
Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Aug 2023, 15:27
Official
Hi Smangele, thank you for bringing this to our attention. Please send us the contact number linked to the TymeBank account or your case ID and we'll follow up with our team. 
SK
Smangele K's update16 Aug 2023, 16:42
Reviewer Update
Good day TymeBank here's my number that is linked to my TymeBank account :*** and here's my Case ID CB-124048 please 🙏 solve my case ASAP, I've been waiting for too long. When I call the forensic they say "I should wait for 48hours".
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply17 Aug 2023, 09:07
Official
Hi Smangele, thank you for sending through your details. We've escalated your details to our team to get in touch with you and assist, please keep an eye out for a phone call. 
SK
Smangele K's update18 Aug 2023, 15:45
Reviewer Update
Good day hellopeter
Yesterday TymeBank sent me another Case ID CB-125181 Today they didn't call me or anything and my account is still blocked.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Aug 2023, 11:10
Official
Hi Smangele, please let us know if our team has contacted you to assist?
SK
Smangele K's update21 Aug 2023, 19:01
Reviewer Update
Thank you very much , they did call and they said I should make an affidavit then email back to them