SS
Siyabonga S

1 reviews | Active since Mar 2026

26 Mar 2026, 20:08

Hi there, Hope you are well

Hi there, Hope you are well. My name is Siyabonga Siyamukela Kunene and I am account holder at tymbank. I had a problem with regards to a debit order of a third party which was taking my money and not rendering any services. I have called the third party numerous time however I was unable to reach them and I got a bit worried that I might have been ****med. Upon realizing my situation I called the bank and spoke to Nthabiseng meje who was very helpful and understood my situation. She went above and beyond to help with stopping future debit orders and in reversing the debit order. She read me the terms of business and explained it to me. She even above and beyond to help me with my predicament. If it was up to me I would tip her for services however I am truly grateful to her and tymbank for protecting me from this ordeal. I trust that this message finds you well. Kind regards SS KUNENE

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Mar 2026, 09:09
Official
Hi Siyabonga,
Thank you for taking the time to share your experience with us.

We are truly pleased to hear that Nthabiseng Meje was able to assist you effectively during a concerning situation. Providing our clients with support, clarity, and protection is a top priority, and it’s wonderful to know that she delivered on this.

Your kind words and appreciation will definitely be shared with Nthabiseng and her team.