U
Unhappy
1 reviews | Active since Jun 2025
03 Jun 2025, 19:39
Helped by Yolande Jacob's
Helped by Yolande Jacob's. Just makes promises to follow through on a query and nothing comes of it. I've been waiting 2 weeks for something that was said to be resolved in 24-48 hours. Even after sending another email, it was ignored
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Jun 2025, 07:29Hi Salimah,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply04 Jun 2025, 07:29
Official
Hi Salimah,
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.