LE
Lorraine E
1 reviews | Active since Apr 2013
15 Oct 2025, 09:17
Hating TymeBank in my life
On hold account, ****** by TymeBank, I deposited.money at Boxer it went through my account and I tranferd it to save it, the next thing TymeBank block my account and said the was a timeout at Boxer they didn't receive the money but everything is showing on my statement. I phoned several times they send me piller to post back to Boxer to look for the slip, at Boxer they said they cannot even look for slip for yesterday. I need my savings money that is at tymebank and leave them in peace. Because they fail me I'm working now I can not go to work bcs they block my account, I don't have funds. I hate Tymebank from now on, I need my money and close this nonsense account.
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Replies (4)0
Replies (4)
GoTyme Bank | Formerly TymeBank's replyOfficial
15 Oct 2025, 10:01Hi Lorraine,
Thank you for bringing this to our attention. We sincerely apolose for the inconvenience caused. We have escalated your complaint to the relevant department.
Thank you for bringing this to our attention. We sincerely apolose for the inconvenience caused. We have escalated your complaint to the relevant department.
GoTyme Bank | Formerly TymeBank's reply15 Oct 2025, 10:01
Official
Hi Lorraine,
Thank you for bringing this to our attention. We sincerely apolose for the inconvenience caused. We have escalated your complaint to the relevant department.
Thank you for bringing this to our attention. We sincerely apolose for the inconvenience caused. We have escalated your complaint to the relevant department.
LE
Lorraine E's updateReviewer Update
15 Oct 2025, 10:26U have contacted my daughter nothing change whereas the statement doesn't show what u r saying and you do not communicate to Boxer as your partner to retrieve the slip,this is not fare, anyone who wish to open this bank do not try. I will give you my daughters saving money that u r holding to build, building so that other people can walkin to your physical building they may not be lucky like me to spend money for airtime to contact you usless bank.
LE
Lorraine E's update15 Oct 2025, 10:26
Reviewer Update
U have contacted my daughter nothing change whereas the statement doesn't show what u r saying and you do not communicate to Boxer as your partner to retrieve the slip,this is not fare, anyone who wish to open this bank do not try. I will give you my daughters saving money that u r holding to build, building so that other people can walkin to your physical building they may not be lucky like me to spend money for airtime to contact you usless bank.
GoTyme Bank | Formerly TymeBank's replyOfficial
15 Oct 2025, 15:03Unfortunately, your daughter will need to follow the procedure.
GoTyme Bank | Formerly TymeBank's reply15 Oct 2025, 15:03
Official
Unfortunately, your daughter will need to follow the procedure.
LE
Lorraine E's updateReviewer Update
15 Oct 2025, 17:09Which procedure she showed you the bank statement the money was deposited successfully in her bank account, she gave the money to a cashier at Boxer and the cashier gave her, her slip and she go. Now u said the money has not reach you she must go back to Boxer and ask for reprint of slip are u crazy. When she get there they told her that they don't keep even yesterday slips. So who partnered with Boxer her or u Tyme Bank? Why don't you lease with Boxer not to send her up and down for nothing, she.provided u the bank statement u ppl r taking ppl for a ride.
LE
Lorraine E's update15 Oct 2025, 17:09
Reviewer Update
Which procedure she showed you the bank statement the money was deposited successfully in her bank account, she gave the money to a cashier at Boxer and the cashier gave her, her slip and she go. Now u said the money has not reach you she must go back to Boxer and ask for reprint of slip are u crazy. When she get there they told her that they don't keep even yesterday slips. So who partnered with Boxer her or u Tyme Bank? Why don't you lease with Boxer not to send her up and down for nothing, she.provided u the bank statement u ppl r taking ppl for a ride.