SR
Steve R
1 reviews | Active since Sept 2019
16 Apr 2026, 09:17
Had email gremlins, called the phone line
Had email gremlins, called the phone line. While it was frustrating having to hold for 10 minutes, Bongiwe Masondo in customer care was very helpful and did her best to resolve my issues.
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
16 Apr 2026, 11:29Hi Steve, Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that our team member Bongiwe Masondo was helpful.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
Gotyme Team.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
Gotyme Team.
GoTyme Bank | Formerly TymeBank's reply16 Apr 2026, 11:29
Official
Hi Steve, Thank you for taking the time to share your experience with us. We truly appreciate your valuable feedback. We are delighted to hear that our team member Bongiwe Masondo was helpful.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
Gotyme Team.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind Regards,
Gotyme Team.