hacked TYME BANKK ACCOUNT

hello family. You will not believe this. since the last time i posted on this platform and Tyme bank responded that they will get their official to contact me, nothing ever happened. No one contacted me, i sent all the documents and case number, they never said anything

i took out all my money from Tyme bank but did not close the account for investigation, guess what.an attempt was made again on my account. Tyme bank sends an email and not an sms. it says if its you, ignore this message. Bcos you don't se emails from time to time, they conclude that its you and your accout is hakced.

here is a message from yesterday fom tyme bank

Login Notification Hi BOITUMELO HAIDEE FELICITY NANAKI, Your account was just logged into from the following device:

Safari 14.1 - Mac OS X 10.15

Time: 19:50 on 16 Sep 2021.

If this was you, you can ignore this message. If this wasn't you, please contact us immediately on ***.

The TymeBank Team Got a question? Visit the Help centre or add us on Whatsapp: *** Need to contact us? *** ***

I wattsapped them and I got a prerecorded message. i emailed them and here was the response

Hello,

This is an automated reply to your message.

Thank you for your mail. We aim to respond to you in 1 business day. If your enquiry is urgent and you would like to follow up, you can give us a call on ***and quote your reference number .

Unfortunately, due to the impact of COVID-19, we are working with a reduced team size so it may take a little longer to reply.

Thank you.

TymeBank is an Authorised Financial Services (FSP 49140) and Registered Credit Provider (NCRCP 10774). Tyme Bank Limited Reg no: ***

hDear Tumi Kgwadi , Thanks for contacting TymeBank.

We acknowledge the receipt of your email. and have forwarded your email to the ***** depatment for further assistance

To follow-up, you can always contact us on ***. Sincerely,

The TymeBank Customer Service Team

Customer Service TymeBank | 30 Jellicoe Avenue | Rosebank | Johannesburg | South Africa | 2196

Email | ***

Phone | ***

You can post a response directly to this message by replying to this email. TymeBank is an Authorised Financial Services (FSP 49140) and Registered Credit Provider (NCRCP 10774). Tyme Bank Limited Reg no: ***

© 2020 TymeBank. All rights reserved.ere is another response