Great experience

Great experience. I was so anxious. Received a call from +***4. The person was not very clear, asking to confirm a lot of things. Threaten me to block my account if I do not corporate. I asked him how do I know he work for Tyme bank. I wanted his ID and company number to verify at head office, but he refused and got mad and said he is going to approve the attempt on my account. I send a email to Tyme bank, but response was within the next 24 hours. I got more anxious and phoned the call centre. Luckily Keitumetse Masoetsa was on duty. She really helped a lot. Thank you