GoTyme Bank poor service

I am constantly disappointed with GoTyme Bank: firstly it was the best bank because it used to let us access our cash in the afternoon a day before our pay date. Because other banks complained, it decided to listen to it's competitors instead of us it's customers, now the only incentive that made us cho GoTyme Bank is no more.

To rub salt to my wounds, just recently on the 27 May 2026, I received a very poor service from their kiosk in Daveyton Mall, the young ladies there behave as if they are the Bank themselves, they give preference to their friends over other customers who have long been standing on the cue, for which we had to complain and have an unfavorable exchange of words.

When my turn came to be helped, the lady was so reluctant to help me as a form of punishment for having complained, I ended at least being able to help myself further, thanks to my computer literacy.

As if that was not enough, I was told to request a new card as the one I was having was too old, with the results that the Bank further charged me a R100 card replacement fee which obviously I could not afford, but either way they took it as they are the Bank.

I almost had to walk all the way back home due to the unplanned, unbudgeted R100 which the Bank took away from me. I had to cut back on my basic necessities just so that I can afford a ride back home.

So quite clearly this show how GoTyme Bank has grown to care less of us who built with it all those years. If you earn an SRD grand then your doomed in a situation like this.

Just wanted to highlight the public if our plight here at Tymebank