MB
Mncedisi B
1 reviews | Active since Aug 2024
12 Aug 2024, 06:43
Goal save issues
I'm having troubles closing a goal save. I chose to close the goal immediately on Saturday, but it's still closing.🤦🏾♂️ When I checked the Goal save, it seems like the money has been transferred back, but it's still closing. Can you please fix this as I need transport money for this week!!
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GoTyme Bank | Formerly TymeBank's replyOfficial
13 Aug 2024, 10:21Hi Mncedisi, thanks for getting in touch. we sincerely apologize for any inconvenience this may have caused. We understand how frustrating this situation must have been for you. Our team has resolved the issue. Please try to reinstall your app and try to access your GoalSave pocket again. Should you still experience the same issue, please let us know. The TymeBank Team
Best regards,
GoTyme Bank | Formerly TymeBank's reply13 Aug 2024, 10:21
Official
Hi Mncedisi, thanks for getting in touch. we sincerely apologize for any inconvenience this may have caused. We understand how frustrating this situation must have been for you. Our team has resolved the issue. Please try to reinstall your app and try to access your GoalSave pocket again. Should you still experience the same issue, please let us know. The TymeBank Team
Best regards,