1 reviews | Active since Mar 2025
GFD-239385 LEAK OF ACCOUNTABILITY
I'm disappointed in TymeBank. Your money is not safe with TymeBank. My bank account was hacked R8k was taken from my bank account and TymeBank says the won't refund me because the was no wrong doing on their side. I have entrusted TymeBank with my money and they are failing to take accountability for my money being taken without my knowledge and it was taken under their care. People can perform a SIM swap without your knowledge and download TymeBank app de-link your app from your phone and will access your account from a different phone, TymeBank won't ask any security questions. This is how my TymeBank account was wiped and TymeBank will not take accountability. Your investigation outcome was unfair to me who had no play in this, this means I had in trusted you with my at my own risk.
To the other TymeBank users please because careful with your hard earned money, I can't imagine how you'll feel when you wake up one morning in find that your hard earned salary has been wiped out from your account and will tell you that it's not their fault. TymeBank thank you for the hard lesson I learn.
If you remain unhappy with the resolution of your matter, you are at liberty to lodge a complaint with the National Financial Ombud Scheme (also called the “NFO”).
0860-800-900
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110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
Email: ***
If you remain unhappy with the resolution of your matter, you are at liberty to lodge a complaint with the National Financial Ombud Scheme (also called the “NFO”).
0860-800-900
***
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
Email: ***
