KW
Kim W

1 reviews | Active since Oct 2021

18 Oct 2021, 15:19

Get Your S**t together

would give zero stars if allowed Let me tell you how Thyme Bank cares for us... 7 Oct 2021 Subway Motors Durban KZN Tapped my Thyme Bank card... "try again" Inserted my Thyme Bank Card... "Insufficient Funds" Checked my app, two deductions, retailer did not recieve funds Huge Fight, nearly police involved, sc****d together cash from my wallet, car and begged from strangers, paid in cash. Waited till the NEXT MORNIING FOR REVERSAL, went to bed without food, not good for diabetic Thyme Banks Response? "We're sincerely sorry that you've had to experience that, our teams are working hard to ensure that something like that does not happen again. The TymeBank Team" Today, Spar After returning to King Williams Town from KZN, cupboards were bare, no petrol etc, more importantly NEEDED TO GET CHRONIC MEDICATION Tap card for R430... "declined" Inserted Card... "declined", but payment notification came through to my app Tried again... "declined", another R430 payment notification on my app This is not a bank, this is a bunch of retards playing with an app... Still have not eaten today Go into PnP to see if a human will help HAHAHAHAHAAHA "we are aware of the problem" "so give me some food so long before I pass out from low sugar" "We are so sorry for the inconvenience" NOT EVEN A HINT OF HUMANITY ONE HOUR ON "HELP" LINE, no help! Sies, you should be ashamed

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply18 Oct 2021, 16:33
Official
Hi Kim, we apologise for your experience and for the inconvenience. We are busy with refunds and we will credit your account. The TymeBank Team