KS
Kerry S
1 reviews | Active since Mar 2019
15 Dec 2021, 13:48
FURIOUS WITH THIS DIGITAL BANK!!
I have had it with this bank!! Since opening my account their system has been down 4 times!! TYMEBANK!! Do you realise how embarrassing it is to go to a teller with a trolley full of groceries only to be told your card is not working??? I then try to draw money, it comes off my bank account but the ATM doesn't give me anything. Just a slip to say "YOUR BANK IS EXPERIENCING DIFFICULTY" This has got to stop!!
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Kerry S's updateReviewer Update
15 Dec 2021, 14:17And to add to my original message, when you email them with the evidence of what has happened on your account, not a single person responds!! Such shocking service!! WHY can't you give your clients a heads-up when something goes wrong with your server?? You have all our details - email and cell numbers!!!
KS
Kerry S's update15 Dec 2021, 14:17
Reviewer Update
And to add to my original message, when you email them with the evidence of what has happened on your account, not a single person responds!! Such shocking service!! WHY can't you give your clients a heads-up when something goes wrong with your server?? You have all our details - email and cell numbers!!!