Funds on hold.

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Nokuthula M

"I need a written confirmation letter on TymeBank letterhead, from your ***** department, stating that you did NOT instruct Capitec to block or secure my funds in case ***4, you only requested verification of funds. Please email it to me and to ***"

Helpful (0)

Replies (2)

GoTyme Bank | Formerly TymeBank's replyOfficial

16 Sept 2026, 15:27

Hi Nokuthula

Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind regards,
GoTyme Bank | Formerly TymeBank

GoTyme Bank | Formerly TymeBank's reply16 Sept 2026, 15:27

Official

Nokuthula M's updateReviewer Update

16 Sept 2026, 18:18

Hi GoTyme Bank,
Thank you for your reply. Please can you urgently email me the confirmation letter on TymeBank letterhead stating you did NOT instruct Capitec to block/secure funds for case ***4, you only requested verification.
Capitec is holding my funds saying you told them to block. My rent and furniture purchase is affected. Please email the letter to me today and also to ***
Thank you, Nokuthula -

Nokuthula M's update16 Sept 2026, 18:18

Reviewer Update