Funds on hold

Tymebank's service is ******* whilst it doesn't even have any branch for consultation. It's now been more that 6 months since my funds we placed on hold all the documents required were submitted but still affidavit and all. I think it's now time to do the right thing since I also kept my cool . I surely wish you resolve my issue this time . I seriously don't advice anyone to join time bank coz wow