ML
Mohamed L

1 reviews | Active since Aug 2021

31 Aug 2021, 10:01

Frustrating service

I have been trying to get hold of the call centre for a week. I finally got someone. They now reffered me to the ***** department. Guess what 19min50sec for a call to be answered.

Can someone who can unblock an account urgently contact me??? The account belongs to my sister who has muscular dystrophy. I opened the account for her.

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 13:08
Official
Hi Laher, thank you for messaging us. We'd like to look into the issue. Please send us the contact details linked to your account. The TymeBank Team 

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 15:02
Official
 
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team 

ML
Mohamed L's update31 Aug 2021, 15:38
Reviewer Update
No need. The query has been resolved.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 15:49
Official
You're welcome.