GS
Godwin S

1 reviews | Active since Oct 2013

01 Sept 2025, 12:41

From before 27th August, I have been trying to get a bank account reactivated with Tyme Bank

From before 27th August, I have been trying to get a bank account reactivated with Tyme Bank. To date between myself the kiosk consultant and the bank the problem is still not resolved. I was given a reference number that the problem would be resolved on or before 1st September. Still nothing. They have now told me to return in three days time and a new card should be able to be issued. MY ADVISE TO EVERYONE. . . AVOID HAVING ANYTHING TO DO WITH TYME BANK. EFFICIENCY IS THEIR NORM AND THEY GIVE THE IMPRESSION OF NOT BEING SERIOUS AT ALL. A TOY BANK!!!

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Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply01 Sept 2025, 13:04
Official
Hi Godwin, 
Please note that the team is busy with your case.
GS
Godwin S's update02 Sept 2025, 12:49
Reviewer Update
Went to the TymeBank kiost this morning to let the consultant check if my account had been sorted. No consultant!! Someone else tried to help. To get a new card is R70. Complete bull****! My existing card is in perfect condition why the R70?? Went to Bedfordview as well. NO CONSULTANT! God TymeBank is pathetic. I am loosing patience. MY ADVICE. . . DON'T HAVE ANYTHING TO DO WITH TYMEBANK. DEFINITELY DO NOT OPEN AN ACCOUNT WITH THEM.
GS
Godwin S's update03 Sept 2025, 09:15
Reviewer Update
IT LOOKS LIKE TYMEBANK IS AN IDIOTIC ORGANISATION. THEY SENT ME TWO SMS' TELLING ME THE PROBLEM IS RESOLVED. THEN I FOLLOWED THEIR INSTRUCTIONS AS ABOVE THIS MORNING. THE CONSULTANT AT THE KIOSK COULD NOT HELP AS A STUPID MESSAGE ON THE SCREEN SAYS THAT TO ISSUE A NEW CARD THERE HAS TO BE ENOUGH FUNDS IN THE ACCOUNT TO COVER THE R70 CHARGE WHICH THEY SAID WILL BE REFUNDED. THE BIGGEST JOKE OF ALL. . . . . I CAN'T DEROSIT MONEY INTO THE ACCOUNT AS THE OLD CARD IS INACTIVE. CHRIST THESE PEOPLE ARE DEMENTED. I AM NOW SICK OF RUNNING BACK AND FORTH. I THINK I WILL APPROACH FNB AND OPEN AN ACCOUNT WITH THEM. THIS I WANTED TO AVOID AS THEY STOLE MORE THAN R70000 FROM ME A FEW YEARS AGO AND IT WAS A HUGE BATTLE TO GET THEM TO SORT THE PROBLEM OUT.
GS
Godwin S's update03 Sept 2025, 13:07
Reviewer Update
LET THIS BE A FORMAL REQUEST TO TYMEBANK THAT I WILL NEED A REFERENCE NUMBER TO TAKE THE MATTER UP WITH THE BANKING OMBUDSMAN. THE REASON I WANT THE REFERENCE NUMBER IS BECAUSE THEY WILL NEVER REFUND THE R70 NEW CARD CHARGE THAT THEY SAID THEY WILL. TYMEBANK IS A BUSINESS DESIGNED BY THE DEVIL HIMSELF. THEIR MORALS MAKE THOSE OF *****S LOOK LIKE ANGELS OUT OF HEAVEN. IN FACT MOST SA BANKS ARE THE SAME.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Sept 2025, 13:13
Official
We have sent you a DM with your reference number.