TZ
Thulisile Z

1 reviews | Active since Jun 2016

31 Aug 2021, 11:38

********** Transactions

I am a recent victim of ********** sms doing rounds about login in to my TymeBank account. So without knowing I clicked on the link that came with the sms. On the same day I found out that someone had withdrawn money from account. Using my credentials. I called the call centre immediately to reverse those transactions and was told they don't do that. And I was told that, it was my fault that my money was ******. And couldn't help me. So I lost my savings just like that of R6000. I will make sure that none of my associate will bank with TymeBank as they do not care. They don't even warn you of these ********** smses and activites in their app. I am very unhappy with TymeBank, I just pray and hope that will make up my R6000 somehow again. Do not bank with TymeBank and save yourself stress and headache.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 13:08
Official
Hi Thulisile, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team 

TZ
Thulisile Z's update31 Aug 2021, 14:57
Reviewer Update
I called immediately on the 21st July 2021 16:36. I was told that unfortunately I will not get my money back and that I can open a police case and I cannot submit the police to TymeBank because you are not going to do anything about this matter.

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply31 Aug 2021, 15:02
Official
Please provide us with your Case ID, so we can follow up with our ***** department.