AM
Amanda Mpakati-Monakali

1 reviews | Active since Aug 2020

19 Aug 2022, 07:03

********** Account

I discovered that I have a bank account with them which I never opened, someone must have used my ID number. I called the of which they advised me to send the affidavit and my ID copy I did sent the documents to ***** operations email, the month has passed Tymebank still hasn't contacted me about the feedback. Its a case of ***** that I reported but no sense of urgency. I wouldn't recommend anyone to open a transaction account with them they level of professionalism and security is on zero.

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Aug 2022, 11:00
Official
Hi Amanda, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team

AM
Amanda Mpakati-Monakali's update19 Aug 2022, 11:16
Reviewer Update
Yes and they gave me the *** email.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Aug 2022, 12:13
Official
 did you get a case number for the incident? The TymeBank Team