*****/****** money in account

This morning i was woken up by my husband (Siyabonga Khuzwayo), that his tymebank account was cleaned out. I was also suprised because i also have a tymebank account. The thing is the money was not readily available in the savings account (main account) it was saved under different goal saves but someone managed to transfer all of the money saved from those accounts and cash the money out. When checking the date of when these activities were perfomed it was on the 20th August 2022 and on that particular we were in Roodepoort and my husband was competing as a Body builder, he never made any withdrawals, he never lost his card but all the money in his account is gone. This morning around 2:30 am i emailed tymebank customer services and an automated email came back with this ref: [Request: I-*** is created]. His tymebank accoUnt number is ***. The amount ****** from his account is around R16 000. So do yourselves a favour investigate the ***** that is happening in your systems but the money needs to be paid back otherwise this case is escalating to another level.