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Snenhlanhla M

1 reviews | Active since Oct 2021

10 Oct 2021, 17:15

***** tymebank

I reported a ***** on my account 08/8/21..they gave me feedback that doesn't even have matche my account number wrong details claiming that I have used my Account before on Facebook which is not true.. Saying that I'm paying for advertising on Facebook which is not true the dates on the email stating that I have been using my card from 2017... I opened my account on tymebank in 2020.. The amount that was taken on my account is R5111. When I call ***** department the switch off the phone when I finish saying my name.... But it won't end well I want my money.

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Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply12 Oct 2021, 14:42
Official
Hi Sne, thank you for bringing this to our attention. We have escalated the issue to our team to look into and they will be in touch with you. The TymeBank Team 
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Snenhlanhla M's update23 Oct 2021, 16:22
Reviewer Update
GFD-27510 case number
Another case number - ***
I'm still waiting and I have been call with no luck they don't want to assist me and they don't call back so I'm really fed up about this thing I want my money in peace I worked for it it been 3 months now😡😡😡😡😡😡😡😡😡/!!!!!!!!
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Oct 2021, 16:07
Official
 We have escalated the issue to our team to look into and they will be in touch with you. The TymeBank Team 
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Snenhlanhla M's update09 Nov 2021, 14:49
Reviewer Update
I haven't received any call.... No I'm so frustrated by your empty promises....😡😡😡
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Nov 2021, 12:03
Official
 We have assigned your query to a designated official who will contact you. 
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Snenhlanhla M's update17 Nov 2021, 22:46
Reviewer Update
When been waiting