***** case

I was ****med on my TymeBank account total of R6000. First to it was CICO cardless withdrawal they withdrawal R3500 and then R1500 and also made VAS purchase of R950 and R30 airtime. When I contacted the Bank they asked me to open a case which I did then sent them the required documents then they rep**** that the investigator will be in touch with .I waited and waited they never contacted me until I sent them an email telling them I will use every social platform just to get their attention since they were not even answering their ***** line when I call. Well after an email they called me telling they not going to recover my money when I asked they no valid reason but they will close my case .I asked the lady called me if she's the investigator since I was told the I'll get a call from the investigator guess what she was one of TymeBank consultants. TymeBank is the ****.