XK
Xolisiwe K

1 reviews | Active since Jun 2021

11 Jun 2021, 22:33

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********** transactions on my account. I received an sms with Tyme send money details , I clicked on the link to check who sent me the cash . Upon checking I realised my balance is still the same and I logged off . The following day I received 3 sms from Tyme bank advising me that I don’t hv enough cash to transact. I checked my balance I was left with R 22 from the R2400 I had . Tyme Bank rejected my refund claim stating that the money send sms was not from them . I will not get my money back.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply15 Aug 2021, 11:45
Official
Hi Xolisiwe,
We are deeply sorry for the inconvenience, Please send us your Account Number and Contact number so that a consultant can contact you. The TymeBank Team