Foul play!

Firstly the worst by the worst experience when it comes to banking. I religiously get a statement to pay every month but never a direct let alone a valid response when quiering about *****ulent transactions or turn around time. The call center is either not interested or not sure where they work? They are 1*********** to the level of either dropping calls or transferring you constantly to someone else to which you then have to explain for the 10th time.

My credit card was *****ulently used after a month or so of going back and forth I finally got them to unblock my card but they could not refund me...still under investigation. Then 2 days after my card was unblocked more *****ulent transactions occur. Coincidence? No I don't think so... I have to go through the whole process again with no refund. I call foul play !