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Nikiwe N
1 reviews | Active since May 2016
24 Sept 2025, 10:37
Fixed deposit
I had a fixed deposit for 3 months, and it lapsed and was automatically fixed again. I called the call center on 15 September and was told that the money would be released without any penalties. It has been over a week, and the money is still not released. If I wanted the fixed deposit to be 6 months, I would have selected the 6months Case numbers GTQ 59668 Complaint number C9734 In all of these, no one has called me back or given feedback
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Sept 2025, 18:39Hi Nikiwe,
We sincerely apologize for the inconvenience and frustration caused. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We sincerely apologize for the inconvenience and frustration caused. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply24 Sept 2025, 18:39
Official
Hi Nikiwe,
We sincerely apologize for the inconvenience and frustration caused. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We sincerely apologize for the inconvenience and frustration caused. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.