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Oscar K

1 reviews | Active since Dec 2022

28 Mar 2025, 10:10

FAILED DIGITAL BANK

They call themselves a digital bank but cannot even give clients their latest statements using their own app. Literally the first time I see this, you need to make a phone call. Because even their suggestions of sending them your contact numbers is useless. I mean how hard can it be guys???

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply28 Mar 2025, 10:16
Official
Hi Oscar, we sincerely we apologise. Please note that it is one of the things our technicians are working on. You will be able to access it in the future.
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Oscar K's update28 Mar 2025, 11:01
Reviewer Update
Did I get the statement? From where? Did you send anyone to come and deliver it to me??
OK
Oscar K's update28 Mar 2025, 11:36
Reviewer Update
Tyme: Your request has been received. We will update you on or before 01-Apr-2025. Case ID CB-185446. Help: ***

That's the response. Instead of giving me my latest bank statement you give me a case ID, you and your entire team are useless, like seriously.