TM
Tsholofelo M

1 reviews | Active since Aug 2023

10 Dec 2024, 16:48

F R A U D!!!!!!

Tyme Bank DE*****ED ME!!!

They turned my enquiry into an application!

In my initial email, I clearly stated that "I WILL NOT SIGN A MANDATE OF AN AMOUNT I DO NOT KNOW." Instead of responding to my inquiry or providing the necessary clarity, I was signed up without my consent, and a debit order mandate was completed on my behalf—again, without my consent or authority.

As a result, my account was debited, and despite this unauthorized action, their team is refusing to acknowledge the mistake and has not refunded the debited amount. After calling your call center, I only received a confirmation of cancellation, with no resolution offered regarding the refund.

This is highly concerning, as it constitutes ***** on my account. I request immediate action to rectify this situation, including a full refund and a formal acknowledgment of the error. *** Refund!!!! | *** Re: Unauthorised Debit order and subscription [Request: I-*** is created] Re: MediClub Connect [Request: I-*** is created] *** Re: Re: MediClub Connect [Request: I-*** is created] *** ***

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Replies (1)
TM
Tsholofelo M's update11 Dec 2024, 08:32
Reviewer Update
That's all you've been doing!
You let "***" *****ulently sign me up and debited my account *****ulently but it's taking more than a week to confirm my refund???
Give me my money back and cancel that *****ulent mandate.
Take accountability!
Hold "*** " liable for the *****ster she/he is!
Take action!
If I do not have a confirmation of my refund, by the end of today, I will seek further action from National Consumer Commission and Financial Ombudsman.