TM
Tommy M
1 reviews | Active since Jun 2025
08 Nov 2025, 04:31
Extremely Poor Service – Still Waiting for Refund from 12 October
I’m very disappointed with TymeBank’s service. I was supposed to receive a refund from Amazon on 12 October 2025, and Amazon even provided me with a reference number to give to my bank. It’s now 8 November, and I still haven’t received my money.
I’ve called several times, sent multiple emails, and no one has helped me or given me a clear update on where my refund is. The lack of feedback and accountability is extremely frustrating.
TymeBank, please investigate this refund urgently and credit my account as soon as possible. I’ve provided all the necessary proof from Amazon. It’s unacceptable that I have to wait nearly a month with no resolution or proper communication.
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
09 Nov 2025, 08:55Hi Tommy,
We sincerely apologize for the inconvenience and frustration you have experienced regarding your refund. We understand how important this matter is to you and are committed to resolving it as quickly as possible. Thank you for your patience and for bringing this to our attention.
TymeBank Team
We sincerely apologize for the inconvenience and frustration you have experienced regarding your refund. We understand how important this matter is to you and are committed to resolving it as quickly as possible. Thank you for your patience and for bringing this to our attention.
TymeBank Team
GoTyme Bank | Formerly TymeBank's reply09 Nov 2025, 08:55
Official
Hi Tommy,
We sincerely apologize for the inconvenience and frustration you have experienced regarding your refund. We understand how important this matter is to you and are committed to resolving it as quickly as possible. Thank you for your patience and for bringing this to our attention.
TymeBank Team
We sincerely apologize for the inconvenience and frustration you have experienced regarding your refund. We understand how important this matter is to you and are committed to resolving it as quickly as possible. Thank you for your patience and for bringing this to our attention.
TymeBank Team
TM
I’m extremely frustrated with TymeBank’s lack of action regarding my Amazon refund from 12 October 2025. I’ve provided all proof and the reference number from Amazon, yet I’m still waiting for my money almost a month later.
A week ago, TymeBank said they had opened a case to investigate, but I’ve had no feedback, no follow-up, and no clear explanation since then. The only response I got was after I posted a complaint here just another generic apology with no real progress.I’ve had to use my own money to buy data just to follow up, and still no one seems willing to take accountability or properly explain what’s going on. This is completely unacceptable and unprofessional.
TymeBank resolve this issue immediately. I need my refund and a proper update from someone who can actually assist, not automated responses
Tommy M's updateReviewer Update
12 Nov 2025, 15:43I’m extremely frustrated with TymeBank’s lack of action regarding my Amazon refund from 12 October 2025. I’ve provided all proof and the reference number from Amazon, yet I’m still waiting for my money almost a month later.
A week ago, TymeBank said they had opened a case to investigate, but I’ve had no feedback, no follow-up, and no clear explanation since then. The only response I got was after I posted a complaint here just another generic apology with no real progress.I’ve had to use my own money to buy data just to follow up, and still no one seems willing to take accountability or properly explain what’s going on. This is completely unacceptable and unprofessional.
TymeBank resolve this issue immediately. I need my refund and a proper update from someone who can actually assist, not automated responses
TM
Tommy M's update12 Nov 2025, 15:43
Reviewer Update
I’m extremely frustrated with TymeBank’s lack of action regarding my Amazon refund from 12 October 2025. I’ve provided all proof and the reference number from Amazon, yet I’m still waiting for my money almost a month later.
A week ago, TymeBank said they had opened a case to investigate, but I’ve had no feedback, no follow-up, and no clear explanation since then. The only response I got was after I posted a complaint here just another generic apology with no real progress.I’ve had to use my own money to buy data just to follow up, and still no one seems willing to take accountability or properly explain what’s going on. This is completely unacceptable and unprofessional.
TymeBank resolve this issue immediately. I need my refund and a proper update from someone who can actually assist, not automated responses
TM
Tommy M's updateReviewer Update
13 Nov 2025, 08:38Calling me for what?I've provided proof I need my refund before the end of tomorrow.Its 13November today so I can't wait any longer.
TM
Tommy M's update13 Nov 2025, 08:38
Reviewer Update
Calling me for what?I've provided proof I need my refund before the end of tomorrow.Its 13November today so I can't wait any longer.