LN
Lirvaan N

1 reviews | Active since Jan 2026

30 Jan 2026, 10:50

Extremely Poor Customer Service

Opened a Tyme Bank account a few days ago and already experienced poor customer service. A call-centre agent was unprofessional and raised his tone when I asked for a callback due to low airtime this morning. I later emailed a complaint but received no feedback.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply30 Jan 2026, 10:52
Official
Good day Lirvaan

Thank you for bringing this matter to our attention.
We apologize for the inconvenience and frustration this has caused. Please note that we are investigating the issue and will reach out to you shortly.

Kind Regards,
TymeBank