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Bliss X
1 reviews | Active since Aug 2012
20 Mar 2026, 08:28
Extremely Frustrating
Tymebank claims to be completely digital and fir the past several months I have been experiencing numerous issues which I called and email the customer service center and the.they tell me they cannot assist I must go to the. Kiosk. And when I get there if find a. Kiosk that operational still the. same problem. I. Have been with this bank for years. I have email and requested call back for a supervisor or. Manager and nothing. It's been a week now no response.
This. Very. Frustrating and I.am NOT happy at all as I. have dealing with is issue since October. 2025
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Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
20 Mar 2026, 09:23Hi Bliss,
We’re really sorry to hear about your experience and the frustration this has caused. This is not the level of service we aim to provide. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
Kind Regards,
GoTyme Bank | Formerly TymeBank
We’re really sorry to hear about your experience and the frustration this has caused. This is not the level of service we aim to provide. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
Kind Regards,
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Mar 2026, 09:23
Official
Hi Bliss,
We’re really sorry to hear about your experience and the frustration this has caused. This is not the level of service we aim to provide. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
Kind Regards,
GoTyme Bank | Formerly TymeBank
We’re really sorry to hear about your experience and the frustration this has caused. This is not the level of service we aim to provide. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
Kind Regards,
GoTyme Bank | Formerly TymeBank
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Bliss X's updateReviewer Update
26 Mar 2026, 07:21Hi
Still my issue has not been resolved. I got an email stating that they tried to call me which I did not receive any call. Two days ago I sent another email confirming my number and attached the original email which I sent with my current number and yet still no has called me at All. The service at tyme bank it's so bad all I want now is account to be closed and my my to be transfered to another bank account this absolutely ridiculous that it can take this much effort and so long..
Still my issue has not been resolved. I got an email stating that they tried to call me which I did not receive any call. Two days ago I sent another email confirming my number and attached the original email which I sent with my current number and yet still no has called me at All. The service at tyme bank it's so bad all I want now is account to be closed and my my to be transfered to another bank account this absolutely ridiculous that it can take this much effort and so long..
BX
Bliss X's update26 Mar 2026, 07:21
Reviewer Update
Hi
Still my issue has not been resolved. I got an email stating that they tried to call me which I did not receive any call. Two days ago I sent another email confirming my number and attached the original email which I sent with my current number and yet still no has called me at All. The service at tyme bank it's so bad all I want now is account to be closed and my my to be transfered to another bank account this absolutely ridiculous that it can take this much effort and so long..
Still my issue has not been resolved. I got an email stating that they tried to call me which I did not receive any call. Two days ago I sent another email confirming my number and attached the original email which I sent with my current number and yet still no has called me at All. The service at tyme bank it's so bad all I want now is account to be closed and my my to be transfered to another bank account this absolutely ridiculous that it can take this much effort and so long..