KM
Kgaogelo M
1 reviews | Active since Sept 2025
04 Dec 2025, 11:18
Extremely disappointed!
I am extremely disappointed with TymeBank’s service. My account has been placed on hold, and I emailed the bank over a period of Two Weeks requesting clarity and assistance. Until now, I have not received any response or attempt at communication from their side.
This is completely unacceptable, especially because the issue affects my access to my own money. The lack of urgency and customer care is shocking for a bank that claims to offer convenience and reliability.
TymeBank, please urgently review my case and get in touch. Customers deserve better than being ignored.
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GoTyme Bank | Formerly TymeBank's replyOfficial
04 Dec 2025, 11:24Hi Kgaogelo,
We don’t like that you’ve been disappointed, our sincerest apologies! We understand how frustrating this must be for you.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We don’t like that you’ve been disappointed, our sincerest apologies! We understand how frustrating this must be for you.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
GoTyme Bank | Formerly TymeBank's reply04 Dec 2025, 11:24
Official
Hi Kgaogelo,
We don’t like that you’ve been disappointed, our sincerest apologies! We understand how frustrating this must be for you.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.
We don’t like that you’ve been disappointed, our sincerest apologies! We understand how frustrating this must be for you.
We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out.