EXTREMELY BAD DISAPPOINTING CUSTOMER SERVICE- DON'T USE TYME BANK!

Received an FNB EFT proof of payment from a customer yesterday 26 Feb 2023 where the payment was made via normal EFT payment into the business account. Called TYME Bank at just 09.00 AM this morning to inquire when the payment will be cleared. Was informed the payment will be cleared by 11.00. Checked 11.00 no payment was cleared. Called the call centre holding on for 30 minutes before the call was answered. The call centre agent that answered the call was unprofessional and useless as an old used tea bag. I was so angry and yes using the f-word out of frustration and anger. Was just told to wait minimum 72 hours till TYME BANK is done with processing payments for month end. I needed the funds urgently for month-end payments! As I am busy writing this post the money still does not reflect in the account. In conclusion, TYME BANK thinks they can play GOD with people's hard-earned money clearing payments when TYME BANK feels like it. It makes me so angry that TYME BANK has become like FNB arrogant self-centered not giving a **** about customers! I wish I had the option to go to another bank that still treats customers like a human, not just a number! Again I must reiterate to please stay far far away from this bank! I have numerous times posted on hellopeter.com about the bad ****py inept customer service from TYME BANK! If it is not the online services that are down then it is the rude unprofessional call centre staff you have to deal with! I just wish there was a bank in SA that treat customer care banking in a human way, not in a clinically unfriendly unprofessional manner!