DVdW
Dedre Van der Westhuizen

1 reviews | Active since Jul 2019

04 Dec 2023, 13:06

Expired card no Kiosk available

I opened my account in the town where i stay. The tymenank kiosk is no longer available and my card expired. When phoning the "help centre" they cant assist in any other way than me having to drive 80km to the nearest kiosk. Very very frustrating poor customer service

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 Dec 2023, 14:50
Official
Hi Dedre, please send us the store details and location so we can get our kiosk team to assist.
DVdW
Dedre Van der Westhuizen's update05 Dec 2023, 14:53
Reviewer Update
The Kiosk is not there anymore
Wolmaransstad, North West
There is no Kiosk available in my town like I stated in my review
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Dec 2023, 06:13
Official
Please advise the store where the kiosk was and no longer available so we can look into this and advise?