CM
Celiwe M
1 reviews | Active since Jan 2021
04 Mar 2026, 13:05
Expired Card Charge
My debit card expired in January, I renewed it in February at no cost, as according to the banks terms, replacement of expired cards is free. Yesterday I woke up to R100 debited from my account foe the replacement of the card. I have contacted Tymebank and have not received any assistance. I need my refund.
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Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Mar 2026, 13:07Good day Celiwe, Thank you for bringing this matter to our attention.We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly. Kind Regards,GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Mar 2026, 13:07
Official
Good day Celiwe, Thank you for bringing this matter to our attention.We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly. Kind Regards,GoTyme Bank | Formerly TymeBank
CM
Celiwe M's updateReviewer Update
05 Mar 2026, 07:08What investigation, when you stole my money, just reverse the transaction. You cannot tell me that reversing the transaction will take 3 months of investigation. This is pathetic.
CM
Celiwe M's update05 Mar 2026, 07:08
Reviewer Update
What investigation, when you stole my money, just reverse the transaction. You cannot tell me that reversing the transaction will take 3 months of investigation. This is pathetic.
CM
Celiwe M's updateReviewer Update
11 Mar 2026, 08:29It's been 7 days and my money is still not refunded
CM
Celiwe M's update11 Mar 2026, 08:29
Reviewer Update
It's been 7 days and my money is still not refunded