Excellent service from Nozipho Thwala

Nozipho Thwala is an absolute GEM. She was very kind, and efficient and updated me at every step of the way when handling my query. The escalation would not have gotten to the Ombudsman of banking services if your colleagues had been efficient as you are. I would give you 10 stars if I could, thank you so much for everything Nozipho!