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Thembi T

1 reviews | Active since Apr 2025

01 Apr 2025, 18:46

Excellent Customer Service from Adelaide Lelaka I had the pleasure of speaking with Adelaide Lelaka at TymeBank this morning, and I am beyond impressed with the level of service I received

Excellent Customer Service from Adelaide Lelaka I had the pleasure of speaking with Adelaide Lelaka at TymeBank this morning, and I am beyond impressed with the level of service I received. Adelaide was patient, clear, and made sure I fully understood everything related to my query. What stood out the most was her efficiency—she had initially informed me that the issue could take up to 48 hours to resolve, yet she managed to get it sorted in less than an hour! Her professionalism and dedication to customer satisfaction are truly commendable. Thank you, Adelaide, for your outstanding service

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply02 Apr 2025, 07:46
Official
Hi Thembi, We're thrilled to hear of your experience with Adelaide, it is delightful to hear our team provide excellent service.
Your support means the world to us! Thank you for being our valued customer.